FAQ’S

How much will it cost?

The cost of transporting an automobile is determined by several factors: the distance involved, the type of vehicle (SUV’s are bigger and heavier, so they cost more to transport), whether or not the vehicle is in running condition, etc. If you would like an exact quote for your vehicle, please fill out our Online Form or call us at 1-800-800-1001.

 

How long will it take to transport my car?

The average transport time from coast to coast is 7 to 13 days or less, however, weather, traffic, and other uncontrollable circumstances can delay delivery. During the transport of your vehicle, The Car Carrier can provide you with delivery scheduling information.

 

When should I schedule a pick up?

You should call us at least 1 week before you move so that we can reserve space for your vehicle and complete the necessary paperwork.

 

Where will you pick up my car?

The Car Carrier will schedule door-to-door services, but frequently the Transporter is unable to negotiate a 75-foot truck through a residential neighborhood. In such a case, the driver may ask you to meet him at a nearby shopping center or garage. This type of situation may also apply to your destination as well.

 

What do I need to do to prepare my auto for transport?

Your car should be in good operating condition. It should start, run, drive and stop normally. Inoperable vehicles are difficult to transport and will cost more.

 

May I pack personal items in my vehicle?

No. The vehicle must be free of contents.

 

What if no one is there at the time of delivery?

If no one is available to receive your vehicle, it will be kept in a safe storage facility where you will have to pick it up. There will be an additional charge for storing your vehicle, imposed by the local facility.

 

What kind of payment do you accept?

The Car Carrier accepts cashiers checks, official checks or United States Postal money orders.

 

Why is The Car Carrier better than the competitors?

The Car Carrier transporters have an excellent record of on-time performance. Should damage occur, we will walk you through an easy claim process.

 

Are you a broker?

Yes, The Car Carrier is one of the largest auto transport brokers in the United States. If you have any questions during your vehicle’s transit, you may call us for the information and we can normally update the same day.

 

How do I decide which auto transport company to use?

The decision is yours. The best way to make a decision about which auto transport company to use is to ask questions. Here are some things to consider when making an informed decision about automobile transportation.
How long has the company been in business? The Car Carrier has been in business since 1989.
Does the company require a deposit in advance of your car being transported? The Car Carrier does not.
How did you hear about the company? The Car Carrier is recommended by most of the moving and storage industry throughout the United States. This is because of the high quality of service The Car Carrier has been offering individuals for many years.

 

If you have any other questions, call us at 1-800-800-1001.